Privacy policy

Last updated: April 28, 2026

Welcome to Lumiere Jewelry. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and place an order with us.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

Information We Collect

When you place an order or interact with our store, we may collect the following information:

Your full name
Delivery address (city, area, street)
Phone number
Order details (products, quantities, prices)

We do not collect credit/debit card information as we operate on a Cash on Delivery (COD) basis only.

How We Use Your Information

The information we collect is used solely for the following purposes:

To process and confirm your orders
To arrange delivery of your products to your address
To contact you regarding your order status
To respond to your queries or complaints
To improve our products and services

Cash on Delivery (COD) Policy

Lumiere Jewelry currently accepts Cash on Delivery as the only payment method. No financial or banking information is collected or stored by us. Payment is made directly to our delivery representative upon receipt of your order.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with:

Courier/delivery partners, solely for the purpose of delivering your order
Our internal team members who manage orders and customer support

Delivery & Shipping

Lumiere Jewelry delivers within Pakistan only. We do not offer international shipping at this time. Your delivery address is shared with our courier partner solely for the purpose of completing your order delivery.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some features of the website.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information from our records
Opt out of receiving promotional communications from us

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: